Scam Alert

Clever con artists often try to profit from topical subjects, like calling for donations following a national tragedy or pretending to be the IRS during tax season. Scams like these are known as phishing.

These callers will often ask for your personal information, such as a Social Security number or bank or credit card details. They may also ask for money to be sent immediately via wire services. Residents should immediately end calls when callers ask for personal information.

There have been reports of LW residents receiving calls from scammers under the guise of helping people lower their Spectrum bills even when residents were not Spectrum customers. Scammers also asked for personal information such as Social Security and account numbers.

All Leisure World residents—whether they are Spectrum customers or not—should not confuse these scam calls with LW’s authentic effort to introduce a new cable service ( see story above). The cost for Spectrum service will increase at the end of the year when the Superwire/Spectrum contract, which has been providing a special LW rate, expires.

According to its website, Spectrum knows that unsolicited, fraudulent and spam calls can be a security threat and an annoyance to its customers. The company is committed to helping them manage these calls. Spectrum can block calls identified as malicious robocalls and send Caller ID alerts for other spam calls to give people peace of mind when answering the phone. Spectrum customers who have received unsolicited calls can report them at https://spamreport.spectrum.com/charter/.