Gates see whopping 6K vehicles per day; 15K visitor passes issued

GATE ACCESS

In the first 12 days of Leisure World’s new gate access system, over 71,000 vehicles entered the community through all three gates—averaging nearly 6,000 entries per day as of Jan. 29.

Intermittent slowdowns continue as Security staff overcome the initial wave of first-time guests who need passes. To issue first-time passses, staff must double check that the guest is on a permanent or temporary guest list, verify their identity, and print their pass. Over 15,000 visitor passes have been issued so far—which means staff are printing over 1,100 guest passes per day.

GRF Security Director Victor Rocha said these numbers were “astounding” given Leisure World’s size.

In addition, before the new gate access system was implemented, Security would face approximately 40-60 gate runners in a 12-day period. Since the new system has been operational, there have been no gate runners, a testament to the system’s ability to improve safety in GATE ACCESS

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Leisure World.

The implementation, however, has not been without challenges. Out of the 71,000 entries, the gates have been struck on seven different occasions by a motorcyclist, a cyclist and vehicles. The arms are designed to break away at the least pressure to avoid damage and injury. GRF Service Maintenance was able to reinstall the arms quickly. However, any slowdowns at the gate disrupt entry flow.

There has been no cost for extra gate arms due to breakage. New signs are being ordered to make the arms more visible, and drivers and bikers are asked to approach gates with caution.

In an effort to provide clarity on the gate access system, residents are invited to email questions about the new system to emmad@lwsb.com. The answers to select questions will be published in the LW Weekly as space allows.