GRF Phone System Update

On Feb. 1, the GRF replaced its 15-year-old phone system for a new one that will facilitate the efficiency of the courtesy call center recently implemented to provide one-stop information to frequently asked questions related to GRF departments, services and facilities.

The main GRF number has not changed. It is 1-562-4316586. Callers should listen to menu options as they have changed and make their selections accordingly. Residents can access all departments via this main line.

The Security Department is still accessible via its main line at 562-594-4754.

Due to cybersecurity concerns, the full list of GRF staff extensions will not be posted at lwsb.com, which is a public website. Instead, there will be a list of extensions to the main GRF departments.

See below for the GRF departments and their new extensions.

• Security, ext. 2377

• News, ext. 2383

• Main Auto Attendant, ext. 2700

• IT, ext. 2701

• Client Services (customer care team), ext. 2702

• Mutual Administration, ext. 2703

• Finance, ext. 2705

• Service Maintenance, ext. 2706

• Recreation, ext. 2707

• Physical Property, ext. 2708

• On-Site Sales, ext. 2709

• Stock Transfer, ext. 2710

• LW Library, ext. 2437