New barrier arms installed as part of gate access upgrade

SECURITY UPDATE

The implementation of LWSB’s new and improved gate access system is well underway. New, currently nonoperational barrier arms were installed at the St. Andrews Gate, Main Gate and North Gate on Aug. 2.

Things are moving according to schedule, said Security Director Victor Rocha.

The goal is to go fully live with the new system sometime by the fourth quarter of the year (October-December).

Before that happens, GRF must install its 10 new license plate readers, import data into its new gate access software, and distribute radio frequency identification (RFID) tags to residents.

To make sure residents are welleducated on the new system and have an opportunity to ask questions, GRF will host a town hall about the new gate access system sometime in September or early October.

GRF is rolling out radio frequency identification (RFID) tags soon. These tags will be adhered to resident vehicle headlights.

With a valid RFID tag, RFID readers installed at each gate will be able to identify whether a vehicle is allowed into the community. With a valid RFID tag, the barrier arm will raise, allowing a vehicle to enter LW.

RFID tags will be distributed Mutualby- Mutual at the 1.8-Acre site because of its long driveways and one-way travel lanes. Dates will be scheduled for each Mutual, starting with smaller Mutuals to test the process and iron out any inefficiencies. Dates will be published in the LW Weekly when they become available.

To get an RFID tag, residents must have a LW decal. People must have a driver’s license to get a decal. People with expired driver’s licenses, or who have expired decals, will not be given an RFID tag.

The gate access system utilizes a software called Proptia, which allows residents to create entry passes for their guests. This software is online but has not yet been rolled out to residents. Though the new online Proptia system is easy to use, Rocha emphasized that residents will always be able to call in their guests like they do now.

Frequently Asked Questions: When will the gate access system go live?

The goal is to go fully live with the system sometime by the fourth quarter of the year (October-December).

What is RFID?

RFID stands for radio frequency identification. An RFID reader can read an RFID tag from a certain distance. With a valid RFID tag, the barrier arm will raise, allowing a vehicle to pass into the community.

Where will the RFID tag be placed on my car?

The RFID tag is a headlamp tag and will be placed on the left side front headlamp of your vehicle.

Do I have to pay for an RFID tag?

Each member will be issued one RFID tag for free (one tag per member). Additional tags can be purchased, up to the number of vehicles permitted by your Mutual per the fee schedule, to be determined by the GRF Board of Directors.

What if my tag is lost/destroyed/ etc?

You may purchase a replacement tag for a fee to be determined by the GRF Board. Exceptions would be on a caseby- case basis.

How many RFID tags do I get and at what cost?

The initial issuance of RFID tags will be one per member (vehicle) at no charge.

I have additional cars, can I get more RFID tags?

You may purchase additional RFID tags up to the number of vehicles permitted by your Mutual per the fee schedule to be determined by the GRF Board of Directors.

Do motor scooters or bicycled need an RFID?

You are not required to purchase an RFID tag for motor scooters or bicycles. Please continue to show your GRF ID to enter the community.

Are decals going away?

No, decals are not going away. Decals are for recognition of the vehicle for your Mutual.

Can I get an RFID tag without a decal?

No, you must have a valid decal to get an RFID tag. Before getting an RFID tag, visit the Decal Office to obtain a valid decal.

Will we still get the four annual guest passes?

No, the four annual guest passes will not be issued in 2024. Instead, each unit is permitted up to four guests to be listed as permanent guests in the new software, Proptia.

What is a permanent guest?

A permanent guest is a person you designate as always being permitted into the community.

How many permanent guests may I have?

You can list up to four permanent guests; other guests can be called in as a temporary guest.

How does my permanent guest get into the community?

Upon the first entrance to the community by your permanent guest, they will need to stop and show the gate guard their ID. After confirmation, they will be printed a pass good for 90 days entry.

How does a permanent guest get an updated pass?

Once a permanent guest’s paper pass expires, they simply stop at the guard gate, present their driver’s license and they will receive a new printed pass good for another 90 days.

Can I change my permanent guest?

Yes. Simply report the changes to the Security Office or update your guests yourself through the Proptia portal.

What is a confirmation

code?

A confirmation code advises Security that you are authorized to call in visitors. This can be a number code or a word.

Is there another way to add a guest for entry?

Yes. With our new Proptia software, you will be able to set up a login to the online portal. In this portal, you can add and remove any temporary or permanent guests as you wish.

What is a mobile pass?

A mobile pass is a pass that can be emailed to the guest coming into the community prior to entry.

How does a guest use a mobile pass?

The guest will show the mobile pass to the gate attendant. At that time, the attendant will print a paper pass for the guest to place on their vehicle’s dashboard.

How do I know my guest was put in the system?

You will now have the option to opt into notifications by email, text or both when a guest is successfully registered into the system.

Can I be notified when my guest comes through the gate?

Yes. You will now have the option to opt in to notifications by email, text or both when your guest is scanned in at the entrance gates.

Do my guests still have to check in at the main gate?

Unauthorized visitors will still have to come to the Main Gate to allow Security personnel to contact the resident to obtain authorization for that visitor.

Will there still be traffic control at the main gate?

Yes. Traffic control will still be present to ensure the flow of traffic at the main gate.

What is an LPR camera?

A LPR camera is a license plate reader camera. These cameras will be stationed at the entrances and exits of the community to capture the license plates of each vehicle.

Why are there going to be LPR cameras?

The LPR cameras capture a license plate so it is automatically printed on the pass. This will also further assist the Seal Beach Police Department in any police investigations.

A brand new barrier arm was installed at St.Andrews Gate.