Mutual per the fee schedule, ….

Mutual per the fee schedule, to be determined by the GRF Board of Directors.

What if my tag is lost/destroyed/ etc?

You may purchase a replacement tag at a fee to be determined by the GRF Board. Exceptions would be on a caseby- case basis.

How many RFID tags do I get and at what cost?

The initial issuance of RFID tags will be one per member (vehicle) at no charge.

I have additional cars, can I get more RFID tags?

You may purchase additional RFID tags up to the number of vehicles permitted by your Mutual per the fee schedule to be determined by the GRF Board of Directors.

Do motor scooters or bicycled need an RFID?

You are not required to purchase an RFID tag for motor scooters or bicycles. Please continue to show your GRF ID to enter the community.

Are decals going away?

No, decals are not going away. Decals are for recognition of the vehicle for your Mutual.

Can I get an RFID tag without a decal?

No, you must have a valid decal to get an RFID tag. Before getting an RFID tag, please be sure to visit the Decal Office to obtain a valid decal.

Will we still get the four annual guest passes?

No, the four annual guest passes will not be issued in 2025. Instead, each unit is permitted up to four guests to be listed as permanent guests in the new system—Proptia.

What is a permanent guest?

A permanent guest is a person you designate as always being permitted into the community.

How many permanent guests may I have?

You can list up to four permanent guests; other guests can be called in as a temporary guest.

How does my permanent guest get into the community?

Upon the first entrance to the community by your permanent guest, they will need to stop and show the gate guard their ID. After confirmation, they will be printed a pass good for 90 days entry.

How does a permanent guest get an updated pass?

Once a permanent guest’s paper pass expires, they simply stop at the guard gate, present their driver’s license and they will receive a new printed pass good for another 90 days.

Can I change my permanent guest?

Yes. Simply report the changes to the Security Office or update your guests yourself through the Proptia portal.

Can I still call in guests?

Yes. You can still call in guests to the Security Office. You will need to provide your confirmation code to verify you are authorized to call in guests.

What is a confirmation

code?

A confirmation code advises Security that you are authorized to call in visitors. This can be a number code or a word.

Is there another way to add a guest for entry?

Yes. With our new Proptia software, you will be able to set up a login to the online portal. In this portal, you can add and remove any temporary or permanent guests as you wish.

What is a mobile pass?

A mobile pass is a pass that can be emailed to the guest coming into the community prior to entry.

How does a guest use a mobile pass?

The guest will show the mobile pass to the gate attendant. At that time, the attendant will print a paper pass for the guest to place on their vehicle’s dashboard.

How do I know my guest was put in the system?

You will now have the option to opt into notifications by email, text or both when a guest is successfully registered into the system.

Can I be notified when my guest comes through the gate?

Yes. You will now have the option to opt in to notifications by email, text or both when your guest is scanned in at the entrance gates.

Do my guests still have to check in at the main gate?

No. Now, your guests can go to any of the three entrances to be allowed entrance into the community.

Will there still be traffic control at the main gate?

Yes. Traffic control will still be present to ensure the flow of traffic at the main gate.

What is an LPR camera?

A LPR camera is a license plate reader camera. These cameras will be stationed at the entrances and exits of the community to capture the license plates of each vehicle.

Why are there going to be LPR cameras?

The LPR cameras capture a license plate so it is automatically printed on the pass. This will also further assist the Seal Beach Police Department in any police investigations.

Residents packed Clubhouse 4 on July 12, for an all-department town hall. Security Services Director Victor Rocha fielded questions, many of which were focused on GRF's impending RFID gate access program.