New assessment payment system is operational

ONLINE PAYMENT

On May 1, the GRF began transitioning to a software system called CINC, which includes a new payment processing tool for residents. Welcome letters with important registration information were sent to every household and should have been received by now.

People who have direct debit through the GRF don’t need to do anything but others will have to register for the new community portal.

What You Need to Know

• To learn how to register for the community’s new online portal log on to https://www.youtube.com/watch?v=g yveFNCiGNA& feature=youtu.be.

• To register for the CINC Community Portal, visit https://lwsb.cincwebaxis. com.

• There is no charge to register for the portal. (Additional charges on shareholder accounts are most likely for residential repairs; bills for those services will be coming soon.)

• To register for CINC, member information must match CINC’s account information, so use the information provided in the welcome letter that was sent each LW household. If member and account information don’t correspond to that in the system, you will need to have GRF staff validate and approve the registration before access can be granted.

• Payments submitted to the lockbox or through the click-to-pay website this month will be accepted.

For more information, call 562-4316586, ext. 313, or visit info@lwsb.com.