SCAM
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The message urges you to make a payment or provide personal or financial information to facilitate a delivery.
• The message includes misspellings or poor grammar.
•A supposed delivery company email has a sender’s address or link with a slightly different version of a business name, such as fedx.com instead oifedex.com.
How to protect yourself
• Be wary of unsolicited phone or electronic communications from a delivery service.
• Keep track of your online orders and their shipping status. Knowing what’s coming and when makes it easier to spot fake delivery messages.
• Rely on safe ways to communicate with delivery companies. Call a confirmed customerservice number, or log on to a company’s official website and use the chat function.
• Don’t click on a link or open an attachment in an unsolicited email or text message that appears to be from a delivery company.
• Don’t give out personal or credit card information to a caller. Instead, find and call the company’s official customerservice number and ask if they were trying to contact you about a delivery.
• Don’t reveal your user ID or password for a delivery company’s website to a caller or to anyone else.
• Don’t rely on officiallooking logos or professionalsounding language as proof of authenticity. Scammers study and copy companies’ actual communications to make their ploys look and sound convincing.
Report suspected package scams to the Federal Trade Commission, online or toll-free at 877-382-4357. If the scam occurred online, report it as well to the FBI’s Internet Crime Complaint Center.
If you receive a suspicious message that claims to be from UPS, forward it to fraud@ups. com for investigation, then delete the message.
If the message appears to be from FedEx, report it at abuse@ fedex.com.
Forward suspicious U.S. Postal Service emails to the U.S. Postal Inspection Service at spam@uspis.gov.
For questions about a delivery notice from the U.S. Postal Service, visit its website or call 800-275-8777. — www.AARP.com
