911
and immediately send assistance your way.
Many residents have medical alert systems that are operated by a number of different companies. Always instruct a medical alert system operator to contact 911 first, not the Security Department. Having the Security Department contacted first can cause a significant delay in sending the assistance you need.
Some residents delay in calling 911 because they fear what is happening may not turn out to be a “real” emergency. Something that seems inconsequential at first can quickly become a major issue. Chest pains, shortness of breath or any head injury, for example, should always be considered serious, and 911 should be called immediately.
For more information, contact Security Services Director Victor Rocha at (562) 431-6586, ext. 371.